Privacy Policy

Effective Date: September 29, 2026

Heart State Realty (“Heart State Realty,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, communication services, and other interactions with our company.

This Privacy Policy explains how we collect, use, protect, and handle your information when you interact with Heart State Realty.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing or property address

  • Information related to your real estate needs

  • Appointment and scheduling information

  • Information submitted through website forms

  • Any other information you choose to provide to us

We may also automatically collect certain non-personal information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

Heart State Realty may use the information we collect to:

  • Respond to inquiries and requests

  • Communicate with prospective and current clients

  • Schedule and confirm appointments

  • Send appointment reminders

  • Provide schedule updates or important changes

  • Provide information about our real estate services

  • Assist with buying, selling, leasing, or other real estate-related services

  • Improve our website, services, and customer experience

  • Communicate with you regarding services you have requested

3. SMS/Text Messaging

If you provide your phone number and opt in to receive text messages from Heart State Realty, we may use SMS messaging to communicate with you.

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

Message frequency may vary. Message and data rates may apply.

Opting Out of SMS

You can cancel the SMS service at any time by texting STOP to the number from which you are receiving messages.

After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, you may sign up as you did the first time, and we will begin sending SMS messages to you again.

SMS Help

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance or contact us directly at [CONTACT EMAIL ADDRESS].

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text plan or data plan, please contact your wireless provider.

4. We Do Not Sell or Share Your Information

Heart State Realty respects the privacy of our clients and website visitors.

We do not sell phone numbers or personal information.

Data will not be sold or shared with third parties for marketing or promotional purposes.

We may share information when necessary to provide services you have requested, operate our business, comply with legal obligations, protect our rights, or otherwise as permitted by applicable law.

Any service providers who may process information on our behalf are expected to use that information only as necessary to provide their services and in accordance with applicable privacy requirements.

5. Information Security

We take reasonable administrative, technical, and organizational measures to help protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to improve website functionality, understand website traffic, and improve the user experience.

You may be able to adjust your browser settings to refuse or limit cookies. Certain website features may not function properly if cookies are disabled.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, including social media platforms, mortgage providers, title companies, service providers, or other websites.

Heart State Realty is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

Heart State Realty may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.

10. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact Heart State Realty at:

Heart State Realty
[EMAIL ADDRESS]
[PHONE NUMBER]
[WEBSITE]

SMS Privacy Information:
If you have any questions regarding privacy related to our text messaging program, please review this Privacy Policy or contact us